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weak manager style

weak manager style

In a previous post (http://www.thepuchiherald.com/2016/03/04/management-style-common-error-to-avoid/)  I tried to put some rationale on my thoughts about management, designing some of the characteristics a manager usually have (bad ones of course).

One of the biggest “Ahas!” new and experienced managers (and the people who work for them) have experienced  is the realization that being a strong manager doesn’t mean being forceful or domineering.

It’s just the opposite — strong managers are strong enough to lead through trust, whereas weak managers have to use the force of their job titles to make people listen to them.

Most of the management style depicted (not all) were management style that needs leading thorough fear, since they does not use, require or being able to use trust as a management tool.

When we talk about fear-based management, it’s the weak managers we are referring to! You can spot a weak manager at a hundred paces or more, because weak managers are the ones who raise their voices, make threats and generally keep their teammates off-balance and worried about pleasing the manager when our customers need them to be happily focused on their work.

Strong managers lead through trust. They trust their teammates and their employees trust them. They don’t have to be right. They don’t care whether they are right or not, as long as the right answer emerges from the conversation. They don’t have to be bossy. They trust their employees to know what to do and to ask for help if they need it. But we know trust is a bi-directional thing.

Weak managers don’t trust themselves enough to lead that way! And moreover do no trust the others because they project their mindstate on other behaviours.

Here are five sure signs that your manager is a weak manager pretending to be strong.

We can feel sorry for him (really?!?) or her but you don’t have time to waste in a workplace that dims your flame. If your manager is not a mentor and an advocate for you, you deserve to work for someone who is!

Can’t Ask for Help

When a weak manager isn’t sure what to do next, he or she won’t ask the team for help. Instead, the weak manager will make up a solution on the spot and say “Just do it — I’m the manager, and I told you what I want!” A weak manager cannot ask for input from people s/he supervises. If you try to reason with your weak manager, s/he’ll get angry.

Needs a Handy Scapegoat

When a weak manager notices that something has gone wrong, he or she has one goal in mind: to find somebody to blame! A strong manager will take responsibility for anything that doesn’t work out as planned, and say “Well, what can we learn from this?” A weak manager can’t take on that responsibility. He or she must pin the blame on somebody else — maybe you!

Can’t Say “I Don’t Know”

A strong manager can say “I don’t know what the answer is” many times a day if necessary, but a weak manager is afraid to say “I don’t know.” He or she will lie or start throwing figurative spaghetti at the wall to see what sticks.

Strong managers learn fast because they learn from successes and misfires, both. Weak managers are not as open to that kind of learning, because so much of their mental and emotional energy goes to deflecting blame when something goes awry.

Measures Everything

Strong managers focus on big goals. They follow the adage “The main thing is to keep the main thing, the main thing.” Weak managers get sidetracked with small, insignificant things. That’s why a weak manager will know that you worked until nine p.m. last night averting disaster, but still call you out for walking into work five minutes late the next morning.

Weak managers rely on measurement instead of judgment when they manage people. They have a yardstick for everything. They will say “I manage by the numbers” when in fact, they aren’t managing at all.

Can’t Say “I’m Sorry”

The last sign of a weak manager is that this kind of manager cannot bring him- or herself to say “I’m sorry” when a stronger leader would. They can’t be criticized and they can’t accept feedback, however compassionate. They can’t take it in, because their ego is too fragile to acknowledge any room for growth.

Life is long, but it’s still too short to waste time working for someone who can’t be human and down-to-earth at work. Work can be a fun and creative place, or a sweat shop where you count the minutes until quitting time.

One of the biggest determining factors in your satisfaction at work is the personality of the manager you work for. Don’t you deserve to be led by a person with the courage to lead with a human voice?

People say many things about management, but one thing they seldom say is that the job is easy. If it were, we wouldn’t have chronically dismal employee engagement rates hovering nationally around the 30 percent mark. Accordingly, here are five basic skills to focus on – attributes, actually – five areas where it’s easy to stumble, but where improvements can make the difference between failure and success and are a portrait of strong managers.

Patience

Who doesn’t need more patience in a managerial role? I know I did. There are about 600,000 things – from your own boss, to deadlines, to the grinding pressure “to do more with less,” to those nettlesome customers and employees! – that can stress you out. Besides, patience has a long tail. Employees appreciate being treated with patience when things go a little off track. They’ll often remember it and reward you with better effort.

Patience means you think and evaluate things, weight them and make your dcision based on solid fact and not upon the heat of the moment.

Courage

Have the fortitude to hold your people accountable for the big stuff they need to get right. It’s easy to default to pesky micromanagement on trivial details, but what most matters as a manager is keeping the important work on track: the complex projects, the big-ticket budget items, the key strategic initiatives.

Numerous studies show managers have chronic problems with accountability. So focus your energy in the areas where it’s most needed – with the courage to hold people responsible for the results your organization requires.

There is another site of the accccountability, courage means also to protect your people when they need to, we know corporate environment is all but fair, so a manager must have the courage to erect a shield when its people is under attack.

Thoughtfulness

Have the thoughtfulness to take the modest amount of time required to praise your people when it’s deserved. Avoid the all-too-common trap of being parsimonious with praise. To what end? Well-placed praise is one of the simplest and best management investments you can make. It costs nothing and motivates effectively. Why don’t managers use it more? I never fully understood the reticence.

Praising people can goes to a “good Job” at coffe machine, to a fair setting of goals and evaluation. Not recognizing efforts will make your people just stop trying.

Fairness

Avoid the natural tendency to play favorites. Indeed, this is a perfectly natural human tendency. Some employees are just more likable, others more difficult. Good managers keep their personal emotions in check. Resist the understandable tendency toward favoritism. Fight it. Subdue it. Defeat it. You’ll be respected for it.

And try to push the same attitude in your group, if such problem arises better to deal them or, sooner or later, they will strike back harder.

Execution

Simply put, execution is everything. Business is no academic realm of abstract ideas. To the contrary. An excellent idea counts for nothing if not properly executed. As Ross Perot used to say, “The devil’s in the details.” Operations matter. Trains have to run on time. As a manager, you’ll be judged on execution. On results (hopefully). How effectively does your team get done what they need to? Were desired targets reached? Keep your eye always on the executional ball – it can make the difference between managerial success and failure.

Do not micromanage, but be ready to move away obstacle that can avoid your group to reach theyr (and your) goals. Work with your group to solve issues, not be part of the problem.

One thing I always liked about management was that it was a fundamentally practical exercise. Tangible and results-oriented. It’s by no means a simple job, but small improvements can yield big results.

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weak manager style was originally published on The Puchi Herald Magazine

Our memories are all we have

Our memories are all we have

SPETT.UMBERTO ECO A NAPOLI (SUD FOTO SERGIO SIANO)
SPETT.UMBERTO ECO A NAPOLI
(SUD FOTO SERGIO SIANO)

I am in China for work, with a few connection to the real world outside, so Italian news usually comes to me late, when I am able to connect to internet from hotel; great firewall allowing.

Being isolated from the Italian reality put things into a different perspective, allow you to keep less news with more time to digest and think about.

It happened a few days ago I learned of the death of Umberto Eco, one of the greatest Italian tinker of our age. He was a great writer, a great thinker, a truly free spirit.

The first thing I did when I knew about his death was to feel a great sorrow, in a moment my country needs desperately to turn back to its origin loving culture and what culture means, losing such a man was a great loss.

I used to write to my daughter every day, and force her to do the same. No matter what just the silliest thing, but I want her to learn to be committed and to use an old way of communication such writing (although with email).

After the new, instead of writing the usual nonsense we love to share one to another, I asked my daughter, 12, to read the letter Eco wrote to his nephew just to make her understand the importance of living, learning, knowing and remembering.

http://espresso.repubblica.it/visioni/2014/01/03/news/umberto-eco-caro-nipote-studia-a-memoria-1.147715

I am trying, not sure with how much success, to rise her with a critical eye on reality, trying to give her the tools to understand where things come from and just not see the moment but live it, knowing and understanding why things are what they are.

The letter was all I am trying to teach my daughter, but with way better words and meanings. But I am not Umberto, and have not a blink of his incredible knowledge.

But I remember when I was younger I did not understand the need to learn things and memorize them, I got the reason growing old, when I understood that my experience (therefore my memories) are the metric to analyze the world. And probably now I say I should have memorized more.

The Eco sad news move something on me so  I was started reading back some interviews with Eco and it make me think, what is the meaning of our lives? memories.

At the end it is memories that shape our life, and growing old we will add memories that will be the reason we lived for.

How we shape those memories is our job, we can build them good or bad, silly or deep. But it is all up to us. but to make memories we have to live them, somehow.

Reading, travelling, doing things. and those memories are the building blocks of what we are and will be. To make memories we need to understand what we see and what we do.

I have the vision of my daughter when she was ready born, a wonderful ugly conhead. So small and so a great responsibility with the lightest wight.

I remember when we discovered my wife was pregnant, I were in the kitchen when she told me the result of the test, i was shaking.

And I remember the teenage friends and our nightly talk about politics or music.

I remember the good and bad part of the job, and the people I worked with.

I remember my mistakes (this is why I write on management so much)

I remember what I would have liked to know at work (This is why I write on technology so much)

I remember that I fall in love with Japan looking at anime and manga, and then going deeper into that country history and culture, alas not language, shame on me, so I have had to enjoy Banana Yoshimoto only in italian, I am sure loosing so much (with all the respect for the translator).

I remember my first trip in USA, where all was not, at the end, so big but not all food was Mc Donald.

I remember how was wide opening to discover back my latin heritage (thanks Rika), and starting to understand the good (and bad) of the spanish speaking world.

I remember how was incredibly rewarding to read and understand Joice, Tolkien, Agatha Christie, Conan Doyle in the original language, see what only the original language can gives you. I can see Holmes home, as well as Miss Marple smile looking out of her windows. Are part of my life.

I remember how was amazing to open my life to the spanish language, writers, music and culture (I could not have understood and appreciate Orozco or Frida Kalo without knowing that culture, see, watch, talk, smell, listen, breath that culture).

I usually say to my daughter that if you know more you will find more things to enjoy. Reading is a wondeful way to find new wonderful things. Studying history and, also, its implications gives you the ability to look at the world with different eyes, so understanding different cultures, languages, foods and so on.

I disagree with the ones that claim that ignorance is a best way to happiness, ignorance is the easiest way, easy path is never (or seldom) the best path. And I disagree with the ones that for fear close themself in a shell wasting their life in useless fears, and ultimately I disagree that to preserve its own identity you have to close to the different, stranger and new.

So different from the world we are shaping for our sons. A world of people with no memory of the past is doomed to live the same errors again and again, isn’t it? Isn’t what we see everyday? Do we still care (or humanity have ever cared about) historical memory?

C’è poi la memoria storica, quella che non riguarda i fatti della tua vita o le cose che hai letto, ma quello che è accaduto prima che tu nascessi.

Then there is the historical memory, one that isn’t about the facts of your life or things you’ve read, but what happened before you were born.

Life is a learning path, and memories are the foundations of this learning. without memory of the past we can not build good memory for the future, unless we like to live in a lie (but so many did it, isn’t it?).

There is more truth in a novel than in any political speech, there is more truth in a joke than in any serious comment. Probably this is the reason why novelists, writers and comedians have, usually, the sharpen vision of our world; they have to work with memory for a living.

The moment we stop making memories, for us and for the others, we just stop living.

 

La memoria è un muscolo come quelli delle gambe, se non lo eserciti si avvizzisce e tu diventi (dal punto di vista mentale) diversamente abile e cioè (parliamoci chiaro) un idiota. E inoltre, siccome per tutti c’è il rischio che quando si diventa vecchi ci venga l’Alzheimer, uno dei modi di evitare questo spiacevole incidente è di esercitare sempre la memoria.

The memory is a muscle like those of the legs, if not used fades and you become disabled (mentally) and therefore (let’s face it) an idiot. And also, since for all there is a risk that when we get old we get Alzheimer, one of the ways to avoid this unfortunate incident is to exercise more and memory.

How many times I have seen people that stopped to use their “brain” muscle, close to learn and understand (hope you can appreciate the difference between know and understand, although the first is a mandatory step to the second).

I hope to have more human beings like Umberto Eco, that was so proud and joyful  to play with memories, and I hope my daughter will learn something from that letter.

May be when she will be my age….

She will try to write the same post, just better.

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Our memories are all we have was originally published on The Puchi Herald Magazine

The IoT Files – intro and security

The IoT Files – intro and security

The IoT Files – intro and security

I will start a series of posts on the IoT (Internet o Things) since it seems me that most of the talking about IoT are missing some key aspects.

I will start with a general introduction, taken from a webinar I delivered recently.

There is a lot of rumors around IoT lately. It seems the new holy grail of the technology industry, the panacea that will solve every business pain and will drive us to the next point.

All those talking are interesting, but somehow a little bit apologetic, since there is a lot of things still to be evaluated in an IoT world, and some could give us some headache and concerns.

so let us start trying to understand what we are talking about when we talk about IoT.

IoT,internet of things is the extension of the consumerization of connected device, that will cover much more than we are used nowadays. the key target of the IoT is the User and its world.

This does not means that IoT is not about scada systems or industrial contol systems, or e-government or smart cities. is all about this and more, but the focus point will be the user, the new hyperconnectd guy: mr Guy Smart.

But aren’t we already hyperconnectd with our always present smartphones, tablets and now smartwatch?

What is the difference between us now and mr Smart?

The difference rely on the level of devicesystems connected that are related to the new user. Way more than the simple phone and watch; we can think of wearable devices, medical devices, glasses for augmented reality, smart shoes that tell us how we walk or belt that monitor pour waste and diet.

But My Smart is not only using those stuffs he wear, he is also living in a hyper connected world. driving a smart car (autonomous and more…) on smart roads, with intelligent traffic lights, in a smart city where he find its smart home.

All connected, all sharing information, all dynamically changing status upon the user request and the context.

A way to live quite different from our actually way of life, since everything can modify the behavior related to the heat of the moment.

All this look wonderful, a personalized environment that follow our needs and provide us a completely new experience. A new industrial revolution able to shape our needs and think and way of life.

But is this real? how far are we from this?

To understand what all this means we should start from the definition of Internet of Things. A good definition is the following:

The  Internet of Things ( IoT) refers to the ever-growing network of physical objects that feature an IP address for internet connectivity, and the communication that occurs between these objects and other Internet-enabled devices and systems.

According to most of the analyst this is the main trend we should expect in the next years.

All analysts forecast billions of devices connected, a great hope for a growing business….

  • But is this coming without a price?
  • Is this so easy to achieve?
  • What are the consequences?

 

IoT is a great opportunity, but is also something should make us think about the consequence. as every thing there is always a price to pay, and we should understand what is this price.

I will try to give a short description of 5 aspects related to IoT we should take care of:

  1. Security
  2. Privacy
  3. Infrastructures
  4. Business Models
  5. Culture

IoT and Security

I know that security is on everyone mouth recently, the rising of cyber crime and the warfare has put security under everyone attention.

But yet we are far away from a real understanding of what security really is, and what means make security. We usually focus on particular aspect of the security domain, or on specific technologies, forgetting that make security is a complex affair that cope with behavioral science as well as technology. Is more a process than a product or service.

What should be put us on alert is that in a IoT world the dependency of our lifestyle and life from the devices will be so tight that security will assume a completely new meaning for the normal user. We are not talking about an annoying virus on our laptop, but something that can literally kills us as in the case for medical device or smart drive systems.

IoT bring a lot of security concerns, some quite easy to understand, other alas too often neglected. Let us try to name a few:

Hacking

This is something everyone knows, every years the knowledge about hacking rise up as well as hackers ability. Is a never ending run.  But can we try to imagine what would happen in a world where the number of hackable devices is in the range of billions?

This is something we should take into serious consideration, no OS is secure (sorry Linux, Unix and Mac guys) and we are talking of billions of objects that exchange data, transmit data, manipulate data, collect data through sensors. the attacking surface will become incredibly wider, and the result unpredictable.

The classical reactive approach of OS designer have to be radically modified, since this can be the door for a hell. A new security design approach is needed. And don’t think for a moment that IoT device will have few lines of code and therefore easy to be secured. Even the smallest simplest device will have its sensor and will have to communicate data and receive orders (otherwise wold not be SMART). so there is nothing like a simple OS here. beside the smaller the OS the herder can be to secure and patch it. in bigger environment it is a common operation to wrap the vulnerability into something that solve somehow the problem, will this be possible in the smaller IoT OS?

Cyber Criminals

And if the hacking surface will grow, we can expect also criminal activities to grow and find new way to monetize the risks.

For the ones who works in the Cyber Security arena, it is well known that Cyber criminality move more money than drug and weapon illegal market.  this can only grow, making cyber crime more important than ever. And when something is so important, corruption and collaboration between the underworld and the official ones is to be expected.

So IoT brings with him a great concerns from this point of view.

Cyber Warfare

But if it is not a criminal organization, can be a government. Do we really think that this will be an area where government will not play the part? Do we realize that IoT will be tied to our life, and our productive environment. So targeting the IoT could harm a country more than a conventional war, blocking its productive system.

Science Fiction? Try to remember stuxnet and may be we can agree that this is a plausible scenario: a country that attack the IoT infrastructure in order to harm another country.

And if it is not a state, a government can be a terrorist organization, activism …..

Geopolitical Issues

And if it is not on purpose, may be the system can be harmed by geopolitical issues. In an Hyperconnected world damage can be done even targeting something else.

Censorship

Let’s take censorship as an example. we can not realize that censorship can harm the functionality of a device, at the end we are not talking about nor twitter nor facebook, but…

Take your android phone and go to China, as an example, and you will see directly the effect of censorship on IoT. Your wonderful android functions and services will not work since Google has be banned for censorship reasons from china. (Sure you can use VPN, but please, try to see the picture here).

Errors and Incidents

And even if it is not on purpose, accident and errors can anyway harm the system. probably in ways at the moment we still don’t see, due the complex nature of the various interrelationships between the objects.

Compatibility

And if will be not error or incidents the harm can be done by compatibility issues. At the end you will like to change object or location from time to time. some IoT objects will travel with you, compatibility will become a great issue.

What if you change medical device provider and the new does not support vital data taken from the old one? or if you go in place that does not allow the same level of communication? (may be because encryption is not allowed there).

What More?

Many other scenarios can be recalled related to IoT and security, this is not an exhaustive list, but it is good to make the point. Security is a serious issue in an IoT world.

The classical approach that consider security an “Add ON” of IT and a business weight to avoid have to change dramatically. Security Must become part of normal thinking because the risk is higher than ever.

When consider IoT and security ask yourself:

  • Would you drive or feel safe in a easy to hack car, in a easy to hack road.
  • Would you like to depend on easy to hack medical device?
  • Would you like to count on a hackable safe city system?
  • ….

We have to realize that Security is important in all realms.

It is not just a product add on §(the antivirus….) but we will have to deal with new things like:

Operating System security

  • Vendor Security Approach
  • Service Provider Security System
  • Supply Chain Security

Authentication

Communication security:

  • Reliable
  • Protected

Compatibility

Open Sources vs legacy code

Vulnerability and Vulnerability Disclosure policy

Hacking accidents communication

Training and awareness

Reliability

alas we are still far form the arrival.

Next post I will talk about Privacy in the IoT

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The IoT Files – intro and security was originally published on The Puchi Herald Magazine

A Fight for the future message: The following companies just betrayed billions of people.


The following companies just betrayed billions of people.

Apple, Microsoft, Adobe, Symantec, and a handful of other tech companies just began publicly lobbying Congress to pass the Cybersecurity Information Sharing Act (CISA), a bill that would give corporations total legal immunity when they share private user data with the government and with each other. Many of these companies have previously claimed to fight for their users’ privacy rights, but by supporting this bill they’ve made it clear that they’ve abandoned that position, and are willing to endanger their users’ security and civil rights in exchange for government handouts and protection.

Tell them why they’re on the wrong side of history.

Fight for the Future will deliver your email and send you campaign updates. Privacy

Thanks for taking action!

We’re up against some of the most powerful corporate lobbyists in the country, but that hasn’t stopped us before. If a critical mass of citizens speak out against CISA, our voices will be impossible to ignore.

We are boycotting Salesforce / Heroku. Click here to learn more.

What does it take for some of the biggest competitors in the tech industry to put their differences aside and sign a letter endorsing a hugely unpopular surveillance bill? Sweeping legal immunity. Worse, these companies know that their customers hate CISA, and so they’re jumping into the water together, hoping there’s safety in numbers. After all, you can’t blame Microsoft if Apple is doing the same thing, right?

What’s wrong with CISA?

If you’re not up to speed, CISA is a mass surveillance bill posing as a “cybersecurity” bill. Congress has been blindly scrambling to react to the OPM hacks, and their solution is a giveaway to the NSA and giant corporations:

  • All privacy policies effectively null and void. Companies can share any private user data with the government, without a warrant, as long as the government says it is being used for a “cybersecurity” purpose.
  • Data is shared with a wide array of government agencies, from the FBI and NSA, to the IRS and local law enforcement.
  • In exchange, companies are given blanket immunity from civil and criminal laws, like fraud, money laundering, or illegal wiretapping (if a violation was committed or exposed in the process of sharing data).
  • Companies that play along can get otherwise classified intelligence data from the government, including private information about their competitors.

To learn more about CISA, click here.

Dial 985-222-CISA to call Congress now.

Internet users demand meaningful cybersecurity legislation, not more mass surveillance. Millions have already spoken out, and there’s still time to send Congress a clear message. Please call your representatives, and share this page to spread the word!

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A Fight for the future message: The following companies just betrayed billions of people. was originally published on The Puchi Herald Magazine

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